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Frequently Asked Questions

Here you will hopefully find answers to any questions you may have. If you have a question that's not answered below, let us know by using our online enquiry form.

 

Q: When is the best time to talk to Regency about a showerscreen for my new home?

A: Ideally you should talk to us prior to construction commencing, as there may be issues relating to fixing to timber frame walls and waterproofing that are easier to resolve before any building work takes place.

 

Q: Will Regency install my new showerscreen or wardrobe?

A: Regency installs all showerscreens and wardrobes it sells to ensure that they are working properly. This is especially important for your showerscreen where it must be installed to meet requirements of the Australian Standards Code. We want you to be confident that you are receiving a lifetime of reliability from your Regency showerscreen or wardrobe.


Q: Where is the best location for my showerscreen?

A: This really does depend on the design of your bathroom and what your requirements are.

 

Q: Can you provide a quote for the work involved?

A: Regency offers a free no obligation quote for both wardrobes and showerscreens. Our service people will visit your home and measure the area for installation purposes.

 

Q: What does the price include?

A: The price includes the showerscreens / wardrobes you have chosen and their installation.

 

Q: How long does it take from when I place my order to when my showerscreen is installed?

A: This will depend upon the style of showerscreen that you choose. Your local sales representative will advise you of lead times.

 

Q: What can I do with my old showerscreen?

A: We can remove your old showerscreen.

 

Q: What work needs to be done before you install my showerscreen?

A: You will need to ensure that the tiling is completed before we measure the shower area.

 

Q: What assistance do you offer when choosing a wardrobe?

A: Regency offers a free design service to help you when choosing your new wardrobe. Our design specialist will visit your home and advise you on the best solution for your needs in terms of style, storage fit out, material and size of your new wardrobe.